ESSENTIAL TO JOURNEY ANALYTICS
Enterprises regularly access extraordinary volumes of data with one critical missing asset: the “journey.” ClickFox finds each digital footprint across every system and connects them into journeys that drive advanced customer journey analytics for the entire enterprise resulting in billions of dollars in savings for our Fortune 500 clients.
ClickFox is empowering Business Analysts and Data Scientists to join the Journey Sciences™ revolution! The ClickFox CEA Platform is the first application in Hadoop that surfaces end-to-end journeys from massive amounts of uncorrelated RAW data to generate the most intelligent enterprise data to solve Customer Experience use cases.
See what Mitch Ferguson, vice president of business development at Hortonworks had to say about Journey Sciences™ at ClickFox.
ClickFox enables Data Scientists unparalleled capability to improve Customer Experience. Standard Hadoop interfaces can now surface Journey Data to any number of reporting, alerting, or operational decisioning systems.
Read what Lori Bieda, VP, Business Analytics and Insights at BMO said about Journey Sciences™ at ClickFox.
ClickFox’s unique capability produces a contextualized Journey Dataset that when used by applications, predictive models, decisioning systems, alerting systems, and any existing system in the Enterprise, will lead to billions of dollars of revenue opportunity through a library of Use Cases!
Read what Mike Olson, chief strategy officer at Cloudera says about Journey Sciences™ at ClickFox.
APPLY CONTEXTTO YOUR DATA
The ClickFox journey analytics platform adds meaning to your data by connecting and tagging millions of experiences to build the detailed and bird’s eye views so customer, product and employee journeys are fully understood.
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ADVANCE INSIGHTSWITH CLICKFOX
ClickFox correlates and connects experiences visualizing meaningful relationships across the data to deliver root cause analysis. Always dynamic, always current, always available for repeating journey analysis.
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The journey derivative from the ClickFox Platform has become the most essential piece of the Big Data strategy to drive daily business results by:
- Pushing journey data assets to the frontlines for immediate visibility into experiences
- Immediate decision making for journey transformation
- Delivering instant impact on business performance indicators