Management Team

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Mr. Pacelli is a veteran high-tech executive with over 18 years of experience in building and commercializing technologies and companies. He successfully founded both U3S and IBS from inception to over 25M+ in revenue. U3S was taken public and IBS was sold to NICE Systems in 1998. He built Nice's worldwide Call Center practice as Senior Vice President of Worldwide Sales and Channels. Mr. Pacelli's experience spans many technological sectors from Call Centers to Wireless Telecommunications.

As Chief Operating Officer for ClickFox, Mr. Hawley is responsible for managing day-to-day worldwide business operations, including strategic planning, and overall product and service delivery. Prior to joining ClickFox, he spent five years with NICE Systems as Senior Vice President of Client Services, where he built a very profitable service organization that contributed to a significant portion of the company's annual revenue. Managing a team of over 300 responsible for implementing and supporting a worldwide customer base, he helped establish a highly successful services business line that supported many world-class Fortune 1000 companies. Before his tenure at NICE, he served as Vice President of Information Systems at FUSA/Bank One and held various management positions at MBNA America.

Ms. Lynch is responsible for worldwide Finance and HR at ClickFox. Prior to joining ClickFox, she was Vice President Finance and Controller at Dun & Bradstreet Software. Ms. Lynch is a Certified Public Account and has over 18 years experience with expertise in implementing policies and procedures, and accounting controls. She holds a bachelor of science in Industrial Management from Georgia Tech.

As Chief Marketing Officer for ClickFox, Ms. Convery is responsible for global marketing, product strategy and market development. A visible thought leader at industry conferences and in articles, Anna has more than 20 years experience in software development in the CRM, BPO, contact center and analytics space. Prior to joining ClickFox, she held executive roles at Jacada (JCDA), where she helped lead them to a successful IPO in 1999, Nexidia Inc., where she developed the product and marketing strategy that established them as the industry leader in audio mining and speech analytics, and IBM Corporation.

She is the recipient of the 2007 Women in Technology of the Year Award, and was acknowledged as one of Atlanta's 40 under 40 as recognized by the Atlanta Business Chronicle.

Mr. Massie manages the delivery of business analytics and training services for ClickFox. Prior to ClickFox, he was an associate at Booz Allen Hamilton where he delivered engagements centered in strategy and business process redesign with emphasis on Customer Relationship Management. Mr. Massie began his career honorably serving in the US Navy as a Reactor Operator and Diver aboard Fast Attack submarines.

Mr. McClelland leads all of ClickFox global delivery solutions, sales support management and ongoing production support of ClickFox implementations. Prior to joining ClickFox, he was responsible for the project management, implementation and support transition services for multiple, top-tier Fortune 1000 accounts at NICE Systems. Mr. McClelland has also successfully managed global implementations of call center and advanced environmental control technology solutions at several leading telecommunications and industrial organizations throughout the United States and Asia Pacific. He has over 15 year's operations, technology implementation and services management experience in the health care, finance, software and telecommunications industries.

Mr. Wheeler draws on his expertise in delivering enterprise software products to the Fortune 1000 as head of all research and development for ClickFox. Mr. Wheeler held various development and management positions at General Electric, US West and Centerpoint, Inc. At Centerpoint, he was responsible for building Avaya's globally distributed Centre Vu Explorer. Mr. Wheeler also headed all of Engineering Services at NICE Systems where he and his team delivered custom software solutions for NICE's premier customers including many of the Fortune 1000.