Mr. Pacelli is the CEO of ClickFox, the leader in a new breed of experience analytics. He works with businesses to reveal optimal customer experience journeys so they can create more happy, loyal customers. Pacelli is a veteran high-tech executive, with more than 18 years of experience in building and commercializing technologies and companies. Previously, as SVP of Worldwide Sales and Channels for NICE Systems, he built their worldwide Call Center practice. His experience spans many technological sectors from Call Centers to Wireless Telecommunications.

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