Build a Rewarding Career at ClickFox
Working for ClickFox means working with highly talented, professional and consultative individuals who have a business-minded approach to software. We recognize the extraordinary talent each employee contributes and it’s their effort which has accelerated the company’s quick growth. We're always looking for energetic top performers to join our team who are dedicated to the industry and looking for a unique work environment.
Whether you’re helping to develop and advance ClickFox’s cutting-edge solutions, working on-site to directly impact our customers’ operations, or contributing to the behind-the-scenes activities that help drive our organization forward, expect to learn, grow and contribute from day one in our energetic, fast-paced environment.
Working together, we’ve created a dynamic, challenging environment that is poised for continued success.
How have we done it?
- Talented, smart, engaged employees
- Experienced leadership
- Innovative, next-generation technologies
- Dedication to our customers
- A focus on results
Corporate Culture
Join an energetic, performance-driven environment where results, teamwork, quality and customer service are recognized and rewarded. Our corporate culture is diverse and open, informal and creative. Above all, we are focused on organically growing our product lines and offerings while delivering outstanding customer service. We are looking for entrepreneurial employees with proven experience, a strong sense of passion, and dedication to the highest levels of excellence and business ethics.
Benefits
At ClickFox, we're growing a team of excited, engaged and entrepreneurial employees who are energized about revolutionary innovation. It is our plan to attract and retain employees to our team by offering bonus opportunities to every employee as well as creating a competitive total compensation/benefits package including:
- Bonus potential for all full time employees
- Medical and Dental Insurance
- Vision Plan
- Flexible Spending accounts
- Life Insurance and AD&D coverage (company paid)
- Short Term Disability and Long Term Disability (company paid)
- Paid Time Off and Holidays
- 401(k) Plan
- Ongoing professional development and training
Equal Opportunity Employer
ClickFox is an Equal Opportunity Employer with an ongoing commitment to the creation of a workplace free of discrimination and harassment. It is the policy of the company to select the best qualified people for each position in the organization. The company recruits, hires, trains and promotes individuals in all job titles regardless of race, color, creed, religion, ancestry, sexual orientation, national origin, age, sex, physical or mental disability. At ClickFox, we are committed to a fair and equitable workplace where everyone is a respected and valued member of the team.
Please send all inquiries and resumes to careers@clickfox.com or
ClickFox, Inc.
Human Resources
3445 Peachtree Road, NE, Suite 1250
Atlanta, GA 30326
Fax: 404 3510-2080
Current Job Openings
Posted: April 16, 2012
ClickFox is presently seeking candidates for the Junior Business Analyst positions to deliver consulting and analytics work for multiple large enterprise customers.
Responsibilities:
- Performs business-oriented analysis on IVR, Contact Center, Web, etc. using ClickFox software. This analysis occurs in initial implementations as well as for ongoing customer support.
- Performs situation assessment and understands business context of customer application.
- Capable of coordinating engineering efforts with business analysis needs.
- Primary user of ClickFox software to analyze a client system and create the reports and other deliverables for presentation and ASP delivery.
- Develops key business-relevant findings for customers and capable of developing communication strategies and presentations to effectively transfer knowledge of those findings.
- Capable of conducting client training in both workshop format and via team-level interactions.
- Supports Business Solutions team in meeting client deliverables.
Requirements:
- Bachelor’s Degree
- Critical thinker with aptitude for analytics
- Excellent communication, presentation, writing and interpersonal skills
- Teamwork-oriented
- Demonstrated IVR domain expertise highly desirable
Posted: April 16, 2012
ClickFox is looking for a QA Automation Engineer to develop automatic regression tests for our Java & Flex application, to improve the infrastructure of our current automated test systems and to further allow for test-driven development alongside our software engineers within an Agile environment. Development is on six-week cycles, with daily stand-up meetings and many defined automated test goals per cycle. The ideal candidate is driven, possesses excellent verbal and written communication skills and happy to explore new technologies tools while maximizing the return from existing tools, infrastructure and tests.
Requirements:
- Some experience in either FitNesse, Flexmonkey or Selenium.
- Basic to intermediate programming abilities in Java or other object oriented languages.
- Strong Unix and shell scripting skills.
- Basic to intermediate knowledge of getting data directly from databases is desired.
- Experience with Mercurial (or other version control systems).
- Experience with Hudson (or other build servers).
- Experience with defect tracking software. Strong experience in documenting replicable bugs.
- A strong track record of executing automated test plans.
Posted: February 8, 2012
Responsibilities:
- Performs business-oriented analysis on Customer Experience across the enterprise touchpoints (i.e. IVR, Contact Center, Web, email, Chat, Field Service) etc. using ClickFox software. This analysis occurs in initial implementations as well as for ongoing customer support.
- Performs situation assessment and understands business context of customer application.
- Capable of coordinating engineering efforts with business analysis needs.
- Primary user of ClickFox software to analyze a client system and create the reports and other deliverables for presentation and ASP delivery.
- Develops key business-relevant findings for customers and capable of developing communication strategies and presentations to effectively transfer knowledge of those findings.
- Capable of conducting client training in both workshop format and via team-level interactions.
- Supports Business Solutions team in meeting client deliverables.
Requirements:
- Minimum 3-5 years experience;
- Bachelor’s Degree
- Excellent communication, presentation, writing and interpersonal skills
- Strong problem identification and analytical skills
- Exceptional critical thinking skills, including the ability to quickly assimilate new information
- Experience in contact center or customer experience fields a plus
- Solid experience in using analytics to solve business problems
Posted: February 8, 2012
We are seeking a talented, driven Web Developer with strong JavaScript, HTML5, CSS and Flex skills who has a solid understanding of server side interactions and enjoys a dynamic, high-paced team environment. The candidate must be comfortable working in small Agile teams to design, prototype and build new products, as well as enhance existing products and tools. We prefer the candidate to have direct experience in test-driven product development and ongoing product maintenance, as well as demonstrated Flex complex data visualization skills. Ideally, the candidate understands object-oriented design and rapid application development methodologies with these skill sets:
Required:
- JavaScript and HTML5 skills
- Adobe Flex design and development
- Flex complex data visualization skills
- Skilled in OO with experience using Design Patterns
- Ability to work with QA and other teams for test case design, code/build releases and defect resolution
Preferred:
- User experience/UX Design
- Flex commandline builds
- Familiarity with Java
Posted: February 8, 2012
We are seeking a self-directed Java Developer who takes initiative and enjoys working in a dynamic, high-paced and innovative team environment. The candidate must be comfortable working in small Agile teams to design, prototype and build new products, as well as enhance existing products and tools. We prefer the candidate to have direct experience in test-driven product development and ongoing product maintenance, working with data structures, and knowledge of design patterns. Ideally, the candidate has these skill sets:
Required:
- Java with Cloud computing experience
- Solid understanding of grid systems
- JDBC
- SQL/RDBMS
- Web Services, JAX-WS, WSDL, and SOAP
Preferred:
- Apache Tomcat
- J2EE
- Flex experience
