ClickFox has been recognized as the premier provider of Customer Experience Analytics (CEA) solutions by world-class professional services and technology firms. Having forged global alliances with these customer–focused firms we have expanded our reach into various industries and geographies. Together ClickFox helps organizations worldwide measure, analyze and improve their customers' end–to–end interactions in and across the enterprise. This new insight enables companies to continually enhance customer experiences while achieving their business goals.

If you are interested in becoming a ClickFox partner, please click here.

  • Strategic Partners

    Accenture

    Accenture is a global management consulting, technology services and outsourcing company, with more than 223,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$21.6 billion for the fiscal year ended Aug. 31, 2010. For more information on Accenture, please visit: www.accenture.com

    Amdocs

    Amdocs is the market leader in customer experience systems innovation. The company combines business and operational support systems, service delivery platforms, proven services, and deep industry expertise to enable service providers and their customers to do more in the connected world. Amdocs' offerings help service providers explore new business models, differentiate through personalized customer experiences, and streamline operations. A global company with revenue of approximately $3.0 billion in fiscal 2010, Amdocs has over 19,000 employees and serves customers in more than 60 countries worldwide. For more information on Amdocs, please visit: www.amdocs.com

    Convergys

    Convergys Corporation (NYSE: CVG) is a global leader in relationship management. We provide solutions that drive more value from the relationships our clients have with their customers. Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients. For more than 30 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to marquee clients all over the world. Convergys has approximately 70,000 employees in 68 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, Africa, and Asia, and our global headquarters in Cincinnati, Ohio. For more information on Convergys, please visit: www.convergys.com

  • Solutions Partners

    Business Systems

    Business Systems is the UK’s largest independent provider of market leading call recording solutions and associated technologies such as quality monitoring, analytics and workforce management. The company offers unbiased advice on the ‘best fit’ solution from industry leading manufacturers accompanied by fully project managed implementation, consultancy and maintenance services. For more information on Business Systems, please visit: www.businesssystemsuk.co.uk

     

    Merced Systems

    Merced Systems is the leading provider of Performance Management solutions that drive business execution in Sales and Service functions. Merced Systems’ performance management solutions help drive sales effectiveness, superior customer experience and operating efficiency across a range of vertical industries. Merced System’ award-winning products serve Global 2000 customers, and include advanced analytics and reporting, incentive compensation management, coaching, and other performance execution applications. With a strong track record of growth and delivering business impact to its customers, Merced Systems has been profitable for the past eight years. Merced Systems is a privately held company headquartered in Silicon Valley and London, with major customers in more than 20 countries worldwide. For more information on Merced Systems, please visit: www.mercedsystems.com

    Merced Systems is the leading provider of Performance Management solutions that drive business execution in Sales and Service functions. Merced Systems’ performance management solutions help drive sales effectiveness, superior customer experience and operating efficiency across a range of vertical industries. Merced System’ award-winning products serve Global 2000 customers, and include advanced analytics and reporting, incentive compensation management, coaching, and other performance execution applications. With a strong track record of growth and delivering business impact to its customers, Merced Systems has been profitable for the past eight years. Merced Systems is a privately held company headquartered in Silicon Valley and London, with major customers in more than 20 countries worldwide

    The QoE (Quality of Experience)

    The Quality of Experience company brings together senior executives from large organisations to explore the issues and address the challenges involved in delivering exceptional customer and employee experience. For more information on The QoE, please visit: www.theqoe.com

     

  • Technology Partners

    Greenplum

    Greenplum Software is the pioneer of Enterprise Data Cloud™ solutions for large-scale data warehousing and analytics, providing customers with next-generation capabilities including elastic expansion and sandboxing, multi-petabyte scale on commodity hardware, and massively parallel analytic processing. Data-driven businesses around the world, including NASDAQ OMX, NYSE Euronext, Reliance Communications, eBay and Fox Interactive Media/MySpace, have adopted the Greenplum Database to support their mission-critical business functions. For more information on Greenplum, please visit: www.greenplum.com

    Next IT

    Next IT is a leading provider of conversational virtual employees for business. The company’s technology delivers a superior user experience, emulating the qualities and expertise of a company’s best employees, to generate revenue and optimize efficiency, regardless of language or channel. Human-emulated virtual employees provide a user-friendly, effective interaction that is consistent, scalable and personalized. Next IT has delivered this experience for many enterprise-class organizations, including Aetna, Alaska Airlines, AT&T, BECU, Continental Airlines, Shaw Communications and the U.S. Army. For more information on Next IT, please visit: www.nextit.com

    Talisma

    Talisma Corporation Pvt. Ltd. is the leading Customer Relationship Management (CRM) software solutions provider. Talisma enables organizations to globally deliver an exceptional customer experience throughout the customer lifecycle. Talisma solutions improve customer satisfaction by integrating the power of email, phone, chat, SMS text messaging, print, portal, mobile, and Web self-service with a robust and mature Web services platform, comprehensive analytics, and a system-wide knowledgebase. Talisma serves a variety of industries through its vertical solutions. For more information on Talisma, please visit: www.talisma.com

    Teradata

    Teradata Corporation (NYSE: TDC) is the world’s leading analytic data solutions company focused on integrated data warehousing, big data analytics, and business applications. Teradata's innovative products and services deliver integration and insight to empower organizations to achieve competitive advantage. For more information on Teradata, please visit: www.teradata.com

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