ClickFox and Amdocs Partnership Announced
In a press release this morning it was announced that Amdocs is the latest company to partner with ClickFox to sell and deliver Customer Experience Analytics solutions:
ClickFox, the pioneering leader of Customer Experience Analytics (CEA) software and solutions, today announced that it has signed an agreement with Amdocs to offer its award-winning CEA solution to service providers. Under the agreement, Amdocs will utilize ClickFox CEA—a patented behavioral analysis engine that visually synthesizes all interaction channels to manage the “total customer experience”—as part of its service delivery to consulting clients worldwide.
Amdocs is the market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and intentional customer experience™ at every point of service. Amdocs provides solutions that deliver customer experience excellence, combining the software, services and expertise to help its customers execute their strategies and achieve service, operational and financial excellence.
To read the complete press release click here.
