ClickFox Partners with Business Systems UK
Aug 4, 2009
ClickFox and Business Systems UK announced today that they are teaming up to bring Customer Experience Analytics solutions to the EMEA market.
“We’re delighted to be aligned with a market leader such as Business Systems,” said Marco Pacelli, CEO of ClickFox. “Business Systems has a phenomenal reputation for its knowledge in implementing contact center solutions. Their domain expertise and access in EMEA combined with our joint sales and marketing efforts will allow us to bring unparalleled technology and service to our collective base.”
“ClickFox is a leader in customer experience analytics and Business Systems is known as the premier voice technology services organization in EMEA,” said Ventana Research Vice President and Research Director for Customer and Contact Centers, Richard Snow. “This partnership will leverage their accomplishments at numerous U.S.- and EMEA-based companies to bring customer experience analytics within the reach of companies in EMEA.This will allow companies to address one of today’s critical business issues – understanding the experience of their customers regardless of what channel they use to interact with the company.”
Read the full press release here.
Tags: analytics, ceo, customer experience, emea, Press Release
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