ClickFoxGO! Offering Announced for Mid-Sized Enterprises
ClickFox today announced the launch of ClickFoxGO!, a new packaged software and services offering aimed at companies with light to moderate interaction volumes and limited customer service channels. The ClickFoxGO! solution will enable companies of any size to gain deep and powerful insight into customer experience trends and issues faster, easier, and more affordably than ever before. Leveraging the industry-leading ClickFox CEA technology ClickFoxGO! will deliver advanced dashboards and reporting of high-level customer experience improvement opportunities. Marco Pacelli, ClickFox CEO, says:
“We’ve seen the adoption rate of customer experience analytics grow tremendously in the past few years, but it still remains largely concentrated around large-scale organizations. ClickFox is expanding its offerings to meet the demand for more accessible and affordable solutions to ensure that organizations of all sizes can benefit from customer behavior analysis and insight. This cost-effective solution will deliver immediate ROI and a better understanding of customer paths, preferences and service needs.”
ClickFoxGO! packages are available for a single interaction channel (such as IVR), or cross-channel environments, and include:
- Up to 5 million analyzed customer interactions per month
- Analytics powered by the ClickFox CEA core engine
- Solution hosting and data retention for 13 months
- ClickFox professional services
Contact us for more information on ClickFoxGO! PS: Don't forget that there's still time to fill out our customer tipping point survey for a chance to win an iPad.