DMG Consulting Company Report - Download Available
DMG Consulting recently published a report titled "Contact Center Analytics: Emerging Customer Experience and Desktop Analytics Solutions" in which they help contact center and IT decision makers identify, assess and select the right analytical applications for their contact centers. It also “debunks” some of the claims about these emerging technology sectors by providing an in-depth analysis of what they are and are not capable of doing. As part of this broad industry report DMG profiles several companies, including ClickFox. The ClickFox Company Report in now available for download from our resource section.