There are so many terrific blogs related to customer experience that we decided to add a monthly update to our blogroll with some of the stand-outs. Here are our recommendations for April 2010: 1. Service Untitled (Various Authors): Service Untitled is a leading blog on customer service and the customer service experience. Through multiple posts a week, the writers behind Service Untitled write about how customer service can help set a company apart from its competition and how to go about implementing industry-leading customer service processes and procedures. 2. Michael Maoz (Gartner Blog Network): Michael Maoz is a research vice president and distinguished analyst at Gartner Research. His research focuses on CRM and customer-centric Web strategies. Mr. Maoz is the research leader for both the customer service and support strategies area and customer-centric Web strategies. He researches software as a service (SaaS), CRM strategies, multichannel contact center applications, social CRM/communities and field service management. 3. PGreenblog (Paul Greenberg): In addition to being the author of the best-selling 'CRM at the Speed of Light: Essential Customer Strategies for the 21st Century', Paul Greenberg is President of The 56 Group, LLC, an enterprise applications consulting services firm, focused on CRM strategic services including go-to-market strategies for vendors and integrators, CRM strategic planning and vendor selection. To see additional blogs, visit our customer experience blogroll page. Got another great blog to recommend? Let us know in the comments section.