A few weeks ago, Rob Strickland (Former CIO of T-Mobile and ClickFox advisory board member) sat down for an interview with siliconANGLE TV at EMC World in Las Vegas to discuss, among other things, ClickFox and customer experience analytics. We’ve isolated two particularly powerful snippets from Rob’s interview, each about a minute long, that succinctly describes why customer experience and analytics are so important in today’s enterprise and how ClickFox is addressing the most critical business issues with innovative analytics.

Video 1 – Rob discusses the new cross-channel environment and how ClickFox impacts both the cost curve and the revenue curve, effectively driving profitability for organizations:

Video 2 – Rob discusses why customer experience is important, and how cloud computing enables ClickFox to deliver powerful analytics with rapid time to insight and flexible SaaS offerings:

If you'd like to see the entire interview, you can find it here.