ClickFox today announced that it achieved record growth in 2010, with a collective customer cost savings totaling billions to date. ClickFox CEA currently analyzes nearly one billion customer interactions per month across retail stores, web sites, call centers, chat, mobile applications and more from the nation's largest banks, wireless telcos, and utility and insurance providers serving nearly 300 million consumers.

"With each additional customer added and more sophisticated deployments involving emerging channels like social media…

In a press release today, ClickFox announced that an addition of a new customer significantly expands and anchors its dominance in Customer Experience Interaction Analytics in the financial market. The contract with a leading US-based global financial services organization, valued at approximately $7 million, will provide comprehensive cross-channel analytics across all customer interactions. Says ClickFox's CEO:

“Since we launched our product and solutions in 2004, we have seen our customers in the financial sector grow…