ClickFox announced yesterday that it signed a multi-million dollar contract with a leading international wireless provider to analyze, understand and act on customer experience intelligence across all interactions points. The organization provides industry-leading technology to its customer base and partners, relying on over 200 providers in other geographies to ensure optimum service levels. The addition of ClickFox CEA across all business units will enable enterprise-wide visibility into operational excellence to support their strategic emphasis on excellent…

We've recently translated some of our case studies to Spanish and added them to our Download Library . We're also working on translating our demo (click the link if you haven't watched it yet) to Spanish and will post it here on the blog and on YouTube shortly. But for now, please follow the links below to download our Spanish Case Studies: Financial Industry Case Study in Spanish …

In an effort to introduce some of the people at ClickFox and to show how they work to create better customer experiences every day, we will begin posting short video interviews here on the blog. You will be able to find them easily by either clicking on the Interview or Video categories on the right sidebar. To kick off the series, it is my pleasure to introduce Gavin Pitchersky, our Director of…