We had a fantastic turnout yesterday for our webinar titled "Understand Your Customers as Individuals, Not Individual Transaction" in which Bruce Temkin of Forrester and ClickFox CMO, Anna Convery, discussed how best-in-class companies are applying a cross-channel approach to customer experience. To view the replay of the event, click here. We are currently compiling the questions from the event's Q&A session and will share them separately in a future post. If you have any questions after watching the webinar please let us know in the comments section.