Top Avaya Executive Dave Johnson Joins the ClickFox Board of Directors
Jun 10, 2008 "David brings tremendous global industry expertise and leadership to our board," said Marco Pacelli, CEO of ClickFox. "David joined our board to be a hands on resource, to use his winning abilities to help evolve our business and inspire our next generation of analytic solutions."
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ClickFox Announces $12.5 Million Round of Funding
Jun 9, 2008 Funding: ClickFox Announces $12.5 million round of funding led by Ascent Venture Partners and existing partners. Cedar Fund, Veritas Venture Partners and Delta Ventures contributing.
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USAN Chooses ClickFox to Provide Customers with New Analytics Offering
ATLANTA – Jul 18, 2006 USAN announced a strategic partnership with ClickFox. The two companies are teaming up to arm USAN clients with new insight into exactly what their customers' voice selfservice experiences look like cradle-to-end.
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Benny Levin added to Board of Directors
ATLANTA – Jun 26, 2006 ClickFox adds former Nice Systems chairman Benny Levin to Board of Directors.
Convergys and ClickFox Form Alliance for Application Hosting and Product Expansion
ATLANTA – Nov 21, 2005 The alliance between Convergys and ClickFox combines customer management expertise, analytic capabilities, and technology to deliver a comprehensive solution for assessing, optimizing, and implementing multi-channel customer experience improvements.
American Banker: Commerce plans to integrate ClickFox into their systems
ATLANTA – Oct 31, 2005 Commerce Bank plans to integrate ClickFox into their Web site, and perhaps its automated teller machines, next year.
Commerce Bank Chooses ClickFox for Self-Service Success
ATLANTA – Oct 5, 2005 Commerce Bank has chosen ClickFox to understand their customers’ behavior in their interactive voice response (IVR) systems.
ClickFox Opens New Research Facility in Israel
ATLANTA – Oct 5, 2005 ClickFox, the premier provider of Customer Behavior Intelligence software that models and analyzes customers’ step-by-step actions in self-service environments, has opened a major research center in Kfar Saba, Israel.
ClickFox's Michael Chavez to Present at SpeechWorld Industry Conference
ATLANTA – May 23, 2005 ClickFox announces that Michael Chavez has accepted an invitation to present a session titled, "Optimizing IVR/Speech Using Customer Behavior Intelligence" at TMC's Speech-World Conference at the Westin Park Central Hotel in Dallas, Texas on Thursday, May 26 at 1:45pm.
ClickFox Receives Best Product Award from AVIOS at SpeechTEK '05 Industry Conference
ATLANTA – Mar 21, 2005 ClickFox was awarded the "Best Monitoring and Evaluation Tool for Call Centers" from AVIOS, the Applied Voice Input/Output Society during the SpeechTEK '05 Industry Conference.
ClickFox Receives Customer Inter@ction Solutions® Magazine's "Product of the Year" Award for 2004
ATLANTA – Feb 7, 2005 ClickFox receives the 2004 Product of the year Award by Customer Inter@ction Solutions® Magazine.
ClickFox, Inc. Appoints Marco G. Pacelli Chief Executive Officer
ATLANTA – Jan 24, 2005 ClickFox has appointed industry veteran and entrepreneur Marco G. Pacelli, as CEO. ClickFox co-founder Dr. Tal Cohen will continue to serve as president.
ClickFox Chosen as Top 40 Innovator by Technology Association of Georgia
ATLANTA – Jan 24, 2005 ClickFox chosen as a Top 40 Innovator by The Technology Association of Georgia (TAG).
ClickFox Wins 2004 Innovation Award From TMC Labs
ATLANTA – Sep 10, 2004 ClickFox announces Technology Marketing Corporation (TMC®)'s TMC Labs division named their Customer Behavior Intelligence solution as an Innovation Award winner for 2004.
ClickFox Launches Customer Behavior Intelligence Suite to Optimize Self-Service Channels
ATLANTA – Jun 28, 2004 ClickFox announces the availability of the industry's first Customer Behavior Intelligence solution suite designed to model, measure and improve self-service applications.