News & Events
ClickFox Partners with Merced to Announce Integrated Customer Experience and Performance Management Analytics
Mar 9, 2010 The partnership will enable the companies to deliver agent performance & revenue optimization with comprehensive customer interaction analysis
ClickFox Named 2010 Rising Star by CRM magazine
Mar 2, 2010 ClickFox recognized for innovation in analytics and commitment to cross-channel customer experience excellence
ClickFox to Host Customer Experience Webinar Featuring Noted Industry Analyst
Feb 23, 2010 Customer experience expert to join ClickFox for best practices webinar on March 18th
Fortune 500 Energy Provider Selects ClickFox for Cross-Channel Customer Experience Insight
Feb 2, 2010 One of the largest power companies in US will leverage ClickFox CEA to deliver world-class customer experiences
Amdocs Names ClickFox ‘Emerging Partner of the Year’
Jan 21, 2010 Leader in customer experience innovation recognizes ClickFox for partnership excellence
MEDIA ALERT: ClickFox CMO to Speak at Annual State of CRM Event
Jan 5, 2010 ClickFox CMO Anna Convery joining other industry leaders to discuss top CRM technology trends for 2010
Are Saying... " We spend a great deal of time and money on our self-service and IVR applications, but were basically making assumptions based on usage metrics to optimize the systems…with ClickFox, we now have the confidence to make decisions that benefit our most important asset – our customers. "
- VP, Customer Experience at a Leading Telecom Service Provider