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Amdocs Names ClickFox ‘Emerging Partner of the Year’

January 21, 2010

Leader in customer experience innovation recognizes ClickFox for partnership excellence

ClickFox, the pioneering leader of customer experience analytics (CEA) software and solutions, today announced that they were recognized as 'Emerging Partner of the Year' by Amdocs' Partner Sales Organization at their annual partner event last week in Las Vegas.  Amdocs is the market leader in customer experience systems innovation.

Amdocs provides solutions that deliver customer experience excellence, combining the software, services and expertise to help its customers execute their strategies and achieve service, operational and financial excellence. As a strategic partner of Amdocs for over a year, ClickFox offers the only true cross-channel software solution on the market, enabling unparalleled visibility into customer experience for improved operational efficiency, customer satisfaction and customer retention.

The companies have joined forces on several projects to deliver critical insights to Fortune 500 organizations, resulting in measurable customer experience improvement and reduced operations costs. “ClickFox is honored to be recognized by Amdocs as an emerging partner,” said Marco Pacelli chief executive officer (CEO) of ClickFox. “We look forward to expanding our reach into the marketplace as one of the only combined solutions that delivers insight into today's complete, end-to-end customer experience.”

ClickFox's customer base includes leading organizations in the telecommunications, healthcare, financial services, insurance, technology and retail industries. With nearly 1 billion customer interactions being processed each month, ClickFox is the market leader in processing, analyzing and improving customer interactions across industries and all interaction touch points.