UNLOCK THE POWER OF JOURNEYS

DISCOVER THE HIDDEN STORIES IN YOUR DATA

What We Do: Productionalize Our Experience

ClickFox connects data into journeys and makes journey data available for advanced analytics. With 12+ years in the big data analytics and customer experience space, we have dealt with virtually every type of data source and helped our clients tame complex use cases.

We build products that draw on this experience in advanced journey analytics and enable business users to become journey scientists.

About-Us-Omni.pngOmni-Channel

ClickFox accepts data from ANY data source where there is an event name and timestamp through easily ingesting your existing datasets, or by leveraging the ClickFox standard event format.

About-Us-Omni.pngConnect Journeys

Amazing opportunities lie hidden in your data that are only uncovered when events are connected into journeys. The ClickFox user interface enables business users and data experts to apply years of experience through a proprietary journey language.

About-Us-Omni.pngContextualize Journeys

Business users sequence ANY & ALL interaction events and categorize them from the customer point of view, enabling robust journey management.

About-Us-Omni.pngRapid Journey Analytics

Visually explore and analyze connected journeys, while making contextualized journey data available to downstream systems and projects. With data automatically and continuously collected, connected and contextualized, you can focus on what's important.

ClickFox is the true original in cross-channel Customer Experience, Big Data Analytics, and now Journey Sciences.

 

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YOUR JOURNEY TO INFORMED DECISIONS

WHY JOURNEYS


Journeys are up to 50% more predictive of business outcomes than interaction data. Find out why a journey-centric approach is critical.
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SUCCESSES


Companies embracing journey analytics have been wildly successful improving satisfaction, while reducing costs. See examples in this section.
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SOLUTIONS


ClickFox builds solutions that empower business users to perform
journey science.LEARN MORE

Revealing the Unexpected Through Journey Analytics

Revealing the Unexpected Through Journey Analytics

The Journey Science
Manifesto

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